Advice and Counselling
The AStA offers the following consultations:
Foreign Students Department | StartStudy - IFF Consultation | BOCKS - Counselling for handicapped or chronically ill students | BAföG Counselling | F1 Computer Service | Department for Women and Equality | Conflict Counselling and Mediation | Psychosocial Counselling | Legal Consult | Social Counselling | Students with Children | Transportation (Studiticket) | Studiticket Refund
- 1 Foreign Students Department
- 2 StartStudy - IFF Consultation
- 3 BOCKS - Counselling for handicapped or chronically ill students
- 4 BAföG Counselling
- 5 F1 Computer Service
- 6 Department for Women and Equality
- 7 Conflict Counselling and Mediation
- 8 Psychosocial Counselling
- 9 Legal Consult
- 10 Social Counselling
- 11 Students with Children
- 12 Transportation (Studiticket)
- 13 Studiticket Refund
Foreign Students Department
| Welcome to the University of Bonn Foreign Students Department
We are the information and advice centre for international and exchange students at the University of Bonn. Feel free to come to us with questions relating to your studies, work and residency permits, employment, or the job and housing search. We have staff who speak a multitude of languages.
We strive to promote tolerance and intercultural exchange. Therefore, we support projects which promote positive integration at the University of Bonn with the help of the Department of Integration of Bonn, the International Office, the DAAD, the ESG, KHG and other institutions and organizations. These organizations help us strenghten intercultural dialogue.
We provide information and advice for foreign students at the University of Bonn. We guide students through all aspects of the study, work, visa and employment processes. We also help with the job and housing search. Our multilingual team consists of international students who experienced the same problems at the beginning of their stay in Germany, and this is why we can effectively help you and better understand your problems. We offer expert assistance in addressing social, legal, cultural and political problems. Our staff speak German, English, French, Serbian, Macedonian, Italian, Vietnamese, Spanish, Mandarin Chinese and Bulgarian. In addition to consulting services, we support student initiatives at the University of Bonn. We offer the language partner program to provide the opportunity to learn different languages from native speakers, and we also provide the opportunity to meet German students who can help you to better integrate into German culture and society. We support student initiatives that contribute to the positive integration of foreign students.
Hours: By appointment or the following: winterferien 2017
StartStudy - IFF Consultation
| Information for refugees
BOCKS - Counselling for handicapped or chronically ill students
Contact: Caroline Sönnichsen
| Counselling for handicapped or chronically ill students
How can we help you?
We assist chronically ill as well as handicapped students with the following topics:
• Applying to university (hardship application, improving one’s average Abitur score and respectively, wait times)
BOCKS counselling mostly deals with students with chronic illnesses, but students with handicaps are also welcome with their questions and problems. A particular obstacle for affected students is often the financing of their studies; since they have a higher rate of absenteeism than healthy students, they often cannot complete their studies in the standard study period. Therefore, we provide information about the special rules of BAföG, among other things. It is also important to know in which situations one can apply for disability compensation, so that one does not have to delay their graduation (even further). It is not a matter of giving the affected student an advantage over other students, but of putting them on an equal playing field, which is mandatory for the university according to the post-secondary laws of North Rhine-Westphalia. Some examples of what students can receive through disability compensation include additional time to complete exams or essays, the style of the test can be changed (oral instead of written, for example) or permission can be granted for aides such as sign language interpreters or laptops. With this type of compensation, it is also possible to be exempted from mandatory regular attendance.
Nevertheless, most of the provisions are often decided on a case-by-case basis and their implementation depends on the specific situations of the students. This is why provide advice on these topics during the BOCKS office hours, and try our best to help you out!
Contact: Yvonne Dreisbach
| Information on BAföG
The current child allowance amounts for the 1st up to the 3rd child are 154 euros monthly and 179 euros for each additional child. Generally, parents receive a child allowance for their kids until the kids are at the end of their 27th year and in school, vocational training or otherwise studying. The mandatory basic military service, community service or a corresponding alternative service as well as a job as an aid worker push back the age limit based on years served. However, income limits of the children must also be taken into account. Children over 18 years old are no longer eligible if their earnings and income exceed 7188 euro (in addition to a lump sum of 1044 euro for income-related deductions, which is automatically added on). The earnings and income include:
• Apprenticeship pay and/or other sources of income from employment or self-employment
Money which is granted as a loan, such as welfare or a child-rearing allowance, is exempted.
Grants present a good opportunity for financing one’s studies. They are awarded from foundations, unions, churches, the German public or industries. They are mostly in line with BAföG’s financial framework. Further information can be found in the AStA’s grant guide, which you can pick up in the social services department. If you want to receive a grant from one of the foundations, simply write to them and ask for the application documents at [www.stiftungsindex.de].
The Bonn Studierendenwerk and the loan offices of the NRW Studierendenwerks can provide these types of loans. Exam loans are earmarked for students during the exam period. The requirements are financial need and good academic performance. Information and applications can be found at BAföG’s main office in the Bonn Studierendenwerk, Nassestr. 11, Mr. Matthias Wieditz. (Tel. 0228/54881780, Mon & Wed 14:00-16:00)
F1 Computer Service
Contact: Stephan A.
| We offer the following help for free to students of the University of Bonn:|
• Buying a computer: new or used?
Repairs and Problem-Solving
Free error diagnostics, repairs and upgrades for all hardware and software problems.
You can also bring in your faulty device and we can try to figure out the problem together. But please give us at least a bit of advance notice by e-mail. For laptops, don’t forget the power cord!
We can also do data recovery from storage media, except for hard drives. For all data recovery, it is ideal if you could tell us the probable locations and size of the data and folders to be recovered, and then also bring along sufficient USB sticks or external hard drives.
Advice on Internet, Telephone and Hydro providers
Department for Women and Equality
Phone: 0228 / 73 7044
Facebook: Gleichstellungsreferat Asta Uni Bonn
| The latest updates from us can be found on our news blog:
We gladly welcome anyone who wants to work for us, or simply comes by to read or to talk to us.
If you notice sexism or other discrimination, if sexist publicity at the university catches your eye, if sexist theories pass as “academic” in your lectures, or if you have suggestions for events, write us an e-mail and we will address it.
Whether you have been long engaged in issues gender equality, or have never before considered them; if you have questions, ideas, suggestions, recommendations, if you don’t have specific beliefs but only a vague interest; be you male, female, intersexual, transsexual, or you don’t want to identify with a biological or social gender, you are all welcome.
Department for Women and Equality
The department for women and equality offers counseling for students – especially women – who feel disadvantaged due to unfair treatment in university life. The department wants to raise awareness for the various problems relating to gender, gender identity, background or lifestyle that go along with university life.
Despite the legal status that proclaims equality, actual equal treatment of students at the University of Bonn has not been reached by a long shot. We offer counseling for students by students, in order to safeguard the goal of equality of men and women for the long term. It is still necessary to fight to achieve social acceptance of gender topics, so that equality can have an impact on the quality of research. Talent is drawn from a great pool in order for the diversity of research perspectives to be supported.
Through our work, we want to improve the social quality of our university and relieve students of all problems related to societal structures so that they can concentrate on their studies.
We also want to encourage society to rethink the subtle and sometimes very apparent problems surrounding equality and gender ratios. In case you want to write an essay on a female/political issue, for example, and the professor refuses to allow this for no apparent reason, we can help you out.
Outside of our counseling hours, you are all are invited to contact us by e-mail, phone or in person. We can also provide you with literature, books and other information materials. We will gladly put you in contact with the right person for your concerns.
Advancement of women:
The percentage of women amongst the student body has greatly increased over the past few years. Nevertheless, in some faculties at the university, women are still greatly underrepresented. The introduction of the bachelor/master system has exacerbated this problem, because less and less women have decided to take up masters studies. The higher the university graduation rates become, the lower the percentage of women. Unfortunately, this phenomenon is not only restricted to students. At the University of Bonn, the percentage of female professors lies around 11%; the national average of all post-secondary institutions amounts to 15% (in 2008/2009).
Dates, event updates and office hours can always be found on this page. Our numerous events aim to shift questions on themes such as legal vs. actual equality of women, feminism, and gender ratios to the foreground. We are in cooperation with the ‘Forum for Women and Gender Research of the University of Bonn’ and the ‘Women’s History Consortium’ – respectively the Bonn Women’s Museum, the Rosa-Luxemburg Foundation NRW, the queer-feminist group ‘riot skirts’ from Bonn, and many other groups who are involved in this field.
Our department has at its disposal a small but quality collection of writing on the themes of women, feminism and gender ratios. Over the next little while, the library is being incorporated into the digital catalogue of the university and state library, and will then be accessible through the BoKI system on the ULB website.
Of course you can always come by any time to browse.
We subscribe to the following magazines, which you can freely consult in a comfortable reading chair in our office, maybe with a coffee (from the LGBTQ department):
We look forward to your visit!
Conflict Counselling and Mediation
Contact: Christian Seiwald
| Mediation is an intervention and negotiation method which aims to bring about an autonomous and peaceful conflict solution based on the needs of the situation. Our understanding of mediation is based on the premise that the potential exists in every person to approach one’s own conflict and find a solution to it. Mediation serves to not only resolve immediate conflicts, it should also foster the ability to deal autonomously with one’s own future conflicts. The mediator leads the negotiation process impartially, neutrally and confidentially. In order to understand the real conflict at its core, the mediator must be aware that the feelings and needs of the conflicting parties play a decisive role. Once the conflict and issues have been identified, the structured mediation procedure can help by leaving both parties the space to formulate their respective interests. Only once everyone’s personal interests are understood, can possible solutions be considered which lead to an evaluation of the results and then to an agreement. |
| Psychosocial Counselling, AStA University Bonn
In which questions and problems we can help you with
During the course of their studies or also in their personal lives, any student can be confronted with difficulties which can be perceived as overwhelming.
Maybe you are very stressed out or constantly worried, depressed or you witnessed a bullying experience.
The amount of possible topics is huge. We offer you an initial meeting and further consultations can follow.
What do we offer?
Our work is conducted as follows:
• Initial and secondary consultation: you tell us what’s wrong. Maybe we can already find a solution in this first sessions.
• Further care, support and guidance: when necessary and desired, we will also refer you to psychological psychotherapists, psychiatrists (physicians) and other counselling centres, self-help groups etc. It is important to us to ensure that you find the right kind of support for your needs, and possibly even bypass waiting periods.
We take the time to individually counsel you. All information is of course handled confidentially! Counselling can also be done anonymously.
We look forward to meeting you!
Opening Hours: on Tuesdays and Wednesdays from 9:00 am - 2:00 pm
The opening hours can change from week to week because of the amount of requests (if at least a small group of clients ask for appointments on another day) and while the semester break (the opening times are reduced to one date every two weeks).
Room: AStA counselling room (1st floor, Room 8)
| Attention! Since the reorganization, legal consulting takes place three times a week again.
Attention! There is a fraud going on with students from foreign countries. A Job is offered where you only have to receive packages and mail them on. In the end you have to pay for the goods that were delivered to you and for the transport from you to the adress outside of germany.
We offer legal Counsel to all students of the University of Bonn (Rheinische Friedrich Wilhelms Universität). The AStA of the other Hochschulen offer their own legal counsel system)
Please come in during the office hours of the legal counsel which are:
Whenever possible, the last student consulting session will begin no later than twenty minutes before the end of the consultation hours! 5-minute consultation sessions cannot be conducted at the end of consultation hours. From experience, a minimum of 10 minutes is necessary for individual problems to even be quickly explained, due to that fact a consultation session will need approximately 20 minutes.
We ask that you consider the time constraints and come early. Especially when there is a "due by date" with your legal problem.
Please be understanding of the fact that we have to close the consulting office on time.
Please note: No appointments
Please come directly to our open office hours and account for waiting time.
Bring with you to the consultation session:
• all existing relevant documents (or those available)
This enables swift processing; waiting times will be decreased
The legal consult is only for students of the Rheinisch Friedrich Wilhelm University of Bonn. Due to our limited capacity, consulting over the phone is not possible.
You will find all of the important information summarized in our info pamphlet. Please be sure to read it!!
• Tips for legal counsel(PDF)
In urgent cases there are also the following alternatives:
BAföG consulting for all questions relating to BAföG (free of charge). In the AStA counseling room, Nassestraße 11, Wed 14:00-16:45, Thurs 10:00-13:00
Consumer Advice Centre (sales contracts, employment contracts, money and credit problems etc.): Most consultations cost 9€, some are free Thomas-Mann-Str. 2-4 (Stadthauspassage) Tel: (02 28) 97 66 934, Consultations only by appointment
The registry of Bonn’s district court: here you can request legal information and advice (= initial legal advice for max. 15 € additional charge) Bonn district court, Wilhelmstraße 21, Tel. 0228 702-0, Opening hours: daily from 08:30 to 12:30, Thursdays also from 14:00 to 15:00 More information at: http://www.ag-bonn.nrw.de/aufgaben/Gebiete/berat/index.php
Social and tenant consultation service of the SPD faction at the Bonn city council (free), Thursdays from 18:00 to 20:00 in the SPD faction rooms in the old city hall. Registration as of 17:00, wait times possible. More information: http://www.von-gruenberg.de/html/22849/welcome/Mieter--und-Sozialberatung.html
Your AStA consulting team
Gaining admission /admission appeals - a guide for self-help
The 41-page reader of the University of Hamburg’s AStA provides a good overview and guide for self-help, which the University of Hamburg’s AStA generously customized for the universal use by German students. We are here for you at the legal consult to answer any questions. We wish you luck!
Contact: Onur Özgen
| You can come to the social services department with all of your questions about daily life during your studies. We know a few tips and tricks that could possibly help you out. For this purpose, we offer social counselling and we work closely together with the legal consult and the BAföG counselling. So that you can have a better idea of the type of work that the social services department does, the following are some of our most important areas of focus.
Social counseling is our main task and covers most areas of student life. We offer support for questions about working while studying, rent money, ALG II, release of GEZ fees, bursaries, internships and insurance. We will also gladly help you fill out forms. In addition, we consider ourselves as a representation of student interests before the university, employers and landlords. You can get all of this information during our office hours. We have also compiled the following brochures for you:
• Social info, with info relating to themes that we touch on in our counseling sessions, especially relating to financial questions as well as your rights in the social sphere
We also have many more brochures and readers from ministries and other civil services on subjects like housing subsidies, studying with children, tenant rights etc. This information is of course all free.
In the social services department, you can have your documents authenticated for free from 12:00 to 13:00 every day, on the condition that they pertain to your studies (so no personal documents, such as ID, birth or marriage certificates – this restriction is legally imposed). The administrative office also performs document authentication from 11:00 to 12:00.
Students with Children
Contact: Lena Schmoll
| According to the 15th social survey of the German student union (1997), there were approx. 2600 studying parents with 3800 children. Despite this large number, up until then these students and their kids received minimal help from the official side of things. However, the situation improved in two ways as of the winter semester 1999/2000: The Studierendenwerk opened a new student residence on Jagdweg for student families, and this meant that residence spots available for single- and two-parent families almost doubled. Information on the residence spots can be obtained in the department of student housing of the Studierendenwerk at 0228 737163.
Besides the new day care centres offered by the Studierendenwerk, the following day cares were started up through the initiatives of students with children and are accordingly reserved for the children of students:
• Die Rotznasen, Nassestraße 9, Tel.: 0228 265395
The Studierendenwerk also operates day cares for the children of university students, and since August 2010, for those of the college students as well:
• KiTa Rheinaue:Heinrich-von-Stephen-Str. 75, mit 90 Tagesplätzen für Kinder von Studierenden, davon 42 für Kinder unter drei Jahre, Tel.: 0228 0228 3771974
Additionally, the catholic post-secondary education association operates a day care for the children of students, Tel: 20 94 98 06
• Kita im Augustinushaus, Eduard-Pflüger-Strasse 56, Tel.: 0228 549751, firstname.lastname@example.org
The following day care is especially convenient and affordable for the students whose institutes are located in the former teacher’s college, Römerstrasse 164:
• Kindertagesstätte an der PH e.V., Karl-Legien-Strasse 146, Tel.: 0228 676187
These and all other day cares in Bonn are listed in a brochure that the youth welfare office distributes. We advise you to register your child for a day care spot well in advance. You do not need to be concerned about high costs. The day care dues are calculated based on income, so that students with their typically low salaries generally have to pay almost nothing.
If you are looking for a nanny, we recommend the nanny placement agency of the family and community centre, Tel.: 0228 265517.
Those with low incomes can apply for a subsidy for the costs of a nanny at the youth welfare office. Should the means not be enough to support you and your children, you can apply for welfare for your children. The children of students are different from the students themselves, namely, they are even more entitled to welfare. In addition to the child benefit, you should also of course apply for a separate child-raising allowance (social services office of Cologne) and a housing allowance (office for housing assistance in Bonn).
Should the means not be enough to support you and your children, you can apply for welfare for your children. The children of students are different from the students themselves, namely, they are even more entitled to welfare. Single mothers and fathers with one child under the age of 7 or with two or three children under the age of 16 receive an additional supplement in the amount of 161€, to offset their greater financial needs. In addition to the child benefit, you should also of course apply for a separate child-raising allowance (social services office of Cologne) and a housing allowance (office for housing assistance in Bonn).
You will find more information on the university’s webpage for students with children.
Students with children at the University of Bonn 2011
Application form for the day care subsidy
Contact: Philip Bafteh
| Our transit designate is available to answer all of your questions about the Studiticket. One exception is the transportation contribution refund, which is handled by a separate department.
You can find more information on the Studiticket on the Studiticket page under Services.
Contact: Karima Badr
| Grounds for reimbursement
Students who find themselves in exceptional financial distress, or due to a handicap cannot use public transport, those who already possess an equivalent ticket (eg. a job ticket or due to a handicap), whose study conditions mean they cannot use the ticket (distance studies) or those who have exmatriculated for the semester can receive a whole or partial refund, respectively, for their transportation contribution.
The studiticket committee (a committee of the student government) makes the decisions based on the applications. You can get in contact with the person in charge during the counselling hours.
Applications must be submitted by May 10th (summer semester) or November 10th (winter semester) or within four weeks in cases of exmatriculation. Late applications will be rejected; incomplete but on-time applications can be amended if need be (missing documentation etc.)
Please try to have all documents prepared well enough in advance, in order to save you and the staff unnecessary work.
Applications can be sent by mail or also submitted directly to the AStA’s administrative office (Room 5) at any time. Address:
AStA Uni Bonn c/o Studiticket-Rückerstattung Nassestr. 11 53113 Bonn
Application form for the refund